Support
Longevitix provides purpose-built infrastructure for longevity medicine, helping clinics deliver evidence-based preventive care by unifying EHR, lab, wearable, and lifestyle data into clinician-supervised insights and patient engagement flows. If you have a question, need help with your account, or want to share feedback, we're here.
Frequently asked questions
What is Longevitix?
Longevitix is purpose-built infrastructure for longevity medicine. The platform unifies data from EHRs, specialty labs, wearables, and lifestyle sources to create evidence-based clinical summaries and personalized intervention plans, so clinicians spend less time hunting for answers and more time solving real health problems.
Who is Longevitix built for?
Longevitix is built for clinics and practitioners who want to deliver preventive, longevity-focused care at scale. It's designed to fit into existing clinical workflows without adding operational burden or financial risk.
Is patient data secure and HIPAA compliant?
Yes. Longevitix operates under full HIPAA compliance and provides a ready-to-sign Business Associate Agreement (BAA).
How does the AI avoid hallucinations or bias?
Our clinical clarity engine is physician-supervised and protected by our Multi-Layer Clinical Safeguard (MLCS). MLCS mitigates bias, reduces hallucinations, strengthens fairness, and lowers medical errors so that AI output is clinician-governed with transparent guardrails.
How does Longevitix help patients stay on track?
Longevitix provides an accountability feedback loop that keeps patients active and connected through automated touchpoints and progress tracking, without adding admin work for the clinic.
How do I request a demo or start using Longevitix?
The fastest way to get started is to book a demo. We'll walk you through the platform, discuss your clinic's needs, and outline a simple path to launch.
How do I reach the Longevitix team?
Email us at support@longevitix.co.
Contact us
Questions, feedback, or an issue with your account? Email our team, we typically respond within one business day.
Legal
Review our legal documents for details on how we handle data and govern use of the platform.
